Our members' health is our priority, especially during California's current coronavirus outbreak. We are taking immediate steps to support the Centers for Medicare & Medicaid Services' and the State of California's expansion of coronavirus (COVID-19) coverage to promote the health, safety and well-being of all Californians.
Much of protecting yourself and your family comes down to common sense:
Stay Up-to-date with COVID Companion:
COVID Companion is a free, interactive chatbot that shares local public health resources, educational tips, and recommendations from the CDC regarding COVID-19.
Just text GOLDEN to 67634 to get started. No internet or computer required. Message or data rates may apply.
According to Center for Disease Control and Prevention (CDC) and California Department of Public Health, early information out of China, where COVID-19 first started, shows that some people are at higher risk of getting very sick from this illness. This includes:
CDC recommends that people:
*This list is not all inclusive. Please consult your medical provider for any other symptoms that are severe or concerning.
California Department of Public Health recommends that you call ahead to your provider if you are experiencing symptoms of COVID-19 and may have had contact with a person with COVID-19. If you recently traveled to countries or cities with apparent community spread, call your healthcare provider or local public health department first before seeking medical care so that appropriate precautions can be taken.
Additionally, CDC recommends:
The Governor of California has recently declared a State of Emergency in all California counties due to the potential impact of COVID-19. To support this and care for our members, we have made a series of immediate changes for the duration of the State of Emergency:
Please check our website regularly for updates during this time or call us at 1-877-541-4111 (TTY callers dial 711) from 8am to 8pm daily
Golden State Medicare Health Plan is taking action to ensure that cost does not inhibit our members' access to medically necessary screening and testing for COVID-19. So, we are waiving cost-sharing (including, but not limited to, copays, deductibles or coinsurance) for medically necessary screening and testing for COVID-19.
If you get tested for COVID-19, get your results faster by signing up for MyChart at http://mychart.cchealth.com.
There is currently no vaccine to protect against COVID-19. The best way to prevent infection is to take everyday preventive actions, like avoiding close contact with people who are sick and washing your hands often. Once a vaccine becomes available for COVID-19, we will cover the vaccine under Part D.
The Federal Drug Administration (FDA) and Federal Trade Commission (FTC) recently issued a warning about companies selling fraudulent products to “treat” or “cure” COVID-19.
Protect yourself from this and remember: you should never give out your personal information over the phone to any unsolicited callers.
If you have questions, you can call your local Health Insurance Counseling and Advocacy Program (HICAP) at (800) 434-0222. If you come across a COVID-19 phone scam or other kind of scam, hang up and report it to the California Senior Medicare Patrol at 1-855-613-7080.
Centros para el Control y la Prevención de Enfermedades
Departamento de Salud Pública de California
Last Update : 04/01/2020